Frequently Asked Questions

An upscale private wellness studio in London ON offering sauna, cold plunge, red light, and compression therapy, designed to help you feel stronger, calmer, and more ready for the challenges and opportunities of life.

Think of Longevity Lounge as your private Nordic spa.

No. Anyone can book a single session at any time. For first-timers, we recommend our Discovery Pass (introductory rate for 3 sessions of any service you like).

2175 Richmond St Unit 5 London, ON N6G 3V9 (Google Map).

Free parking is available.

Our signature sauna & cold plunge sessions are 50 minutes (so are sauna-only sessions). The red light and compression therapy sessions last 30 minutes. You can book multiple sessions back to back if you want to stay longer. You need to book ahead of time and availability may vary.

Definitely. Everything is beginner-friendly, and our team will guide you. Call us if you would like guidance on where to begin.

A swimsuit and water. We provide everything else.

Comfortable clothing that allows flexibility. Swimsuit is ideal for red light therapy, and athletic clothing for compression.

Arrive 5–10 minutes before your session to settle in.

Yes. We have trained, professional and courteous customer service experts available at all times. Our team will explain everything and make sure you’re comfortable.

Yes. You can book multiple spots in the same session. Up to 3 people can go together per sauna/cold plunge session. In fact, we recommend going with someone, as it becomes a  memorable shared experience.

Choose a plan (Discovery Pass, Weekly Rituals, Monthly Practices, Unlimited Access). Your credits unlock access to all core therapies.

Credits on recurring plans reset monthly and session package credits expire after 3-6 months. Gift cards expire after 12 months.

Yes, you can upgrade anytime. Remaining credits are prorated.

Sessions may be canceled or rebooked up to 24 hours in advance. After that, there is no cancellation and the full fee will be charged with no-shows.

Yes, you can. This is one of the benefits of getting session packages or a membership: you can share it with others.

Yes, when used properly. Our staff explains safe timing and breathing. Avoid if you have medical conditions or are pregnant. If you are in need of medical guidance, speak to your doctor first before booking at Longevity Lounge.

Yes, as long as your doctor deems it safe for you. Start with shorter rounds, and then build up.

Yes. Our equipment is cleaned and treated after each session. You will always enter a refreshed space.

If you have cardiovascular conditions, hypertension, a medical condition, or are pregnant, consult a physician first.

We recommend protective eyewear and provide it on-site.

Book directly through our website: www.longevitylounge.ca/book

Yes, you can add more sessions through your account dashboard. The minimum for sauna/hot is 50 minutes and you cannot book less than that.

You may join for the remainder of the session. Sessions cannot be extended unless booked ahead of time.

Yes. Available slots are displayed in real-time on our booking platform.

Yes. Booking visibility is public.

Always set to 194 °F.

Usually between 4–8 °C.

Start with 1–2 minutes. Work up gradually.

Reduced inflammation, improved skin quality, boosted energy, and mental clarity. Can also help with muscle injury recovery, and stimulating collagen growth.

Circulation, muscle recovery, and lymphatic support. Helps relax the muscles, especially after heavy workouts.

We recommend keeping screen-based devices away to support a calm environment. You can use your phone inside the sauna/cold plunge rooms for music with our bluetooth speakers.

Yes. The environment is respectful and designed for everyone.